Quick-start guide

Get Ondasend running in minutes. Follow the steps below — from install to your first campaign and automation.

1. 1

   Step 1: Install Ondasend

   In the Shopify App Store, click Add app and approve the install. In seconds, Ondasend shows up in the Apps menu of your Shopify admin.

   Screenshot: the Ondasend page on the Shopify App Store with the “Add app” button.
2. 2

   Step 2: Connect your store and confirm your sending domain

   When you open the app, go to Settings and confirm your email sending domain. Add the suggested DKIM records to your DNS — this keeps your emails landing in the inbox, not spam.

   Screenshot: the Settings screen showing sending-domain verification (DKIM records).
3. 3

   Step 3: Create your first email campaign

   In Campaigns → Create campaign, pick a template, edit the content in the visual editor (text, images, buttons and product blocks) and choose the segment that will receive it.

   Screenshot: the campaign editor with a template selected and the segment picker.
4. 4

   Step 4: Send a test email

   Before sending, click Send test and enter your email. Check on mobile and desktop how the message arrives — subject, layout and links — and tweak as needed.

   Screenshot: the “Send test email” modal with an email field and send button.
5. 5

   Step 5: Turn on abandoned-cart recovery

   In Automations, turn on cart recovery. Set the wait time and the message (email, WhatsApp or SMS) — Ondasend fires on its own whenever a customer leaves their cart.

   Screenshot: the Automations screen with abandoned-cart recovery turned on.
6. 6

   Step 6: Create segments

   In Segments, build audiences from behavior and purchase history — VIP customers, who bought in the last 30 days, or who's gone inactive. Use them in your next campaigns and automations.

   Screenshot: building a segment with filters by purchase history and engagement.
7. 7

   Step 7: Track results in Analytics

   In the Analytics dashboard, track sends, opens, clicks, conversions and revenue attributed to each campaign and automation in real time.

   Screenshot: the Analytics dashboard with opens, clicks and attributed revenue.